Last Updated: 04/19/2025
At Chamda.in, we take pride in the quality of our leather products. However, if you are not fully satisfied with your purchase, we’re here to help.
1. Return Eligibility
We accept returns under the following conditions:
- The item is damaged, defective, or incorrect.
- You raise the return request within 7 days of receiving the product.
- The product is unused, unworn, and in its original packaging with all tags intact.
2. Non-Returnable Items
We do not accept returns for:
- Items that show signs of wear or usage
- Products purchased under discounts, sales, or special offers (unless damaged or defective)
- Customized or made-to-order items
3. How to Initiate a Return
To request a return:
- Email us at [your-email@example.com] or call us at [your-phone-number].
- Share your Order ID, product photo, and the reason for return.
- Our team will verify and confirm the return process.
Once approved, you will be guided on how to return the item.
4. Refund Policy
- Once we receive and inspect the returned item, we’ll notify you of the refund approval.
- Refunds will be processed to your original payment method within 7–10 business days.
- If the item was returned due to damage or our fault, we’ll also refund your shipping charges (if applicable).
5. Exchange Option
In case you’d prefer an exchange over a refund (for size or product change), we’ll be happy to arrange that—subject to availability.
6. Cancellations
Orders can be canceled before they are shipped. Once shipped, cancellation is not possible. Please contact us quickly if you need to cancel your order.
Contact Us
If you have any questions about our Return or Refund policy, feel free to contact:
GL & SONS
📧 Email: info@chamda.in
📞 Phone: +91 7073862337
🌐 Website: https://chamda.in